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The electronic appointment system is used to book an appointment with the Immigration Office in order to update personal information or carry out procedures related to foreigners under temporary or international protection in Turkey.
The system now requires creating an account and logging in, rather than simply entering the Kimlik number as was previously the case.
When you open the website, you will find:
Login
Create a new account
Or sometimes login via e-Devlet for certain categories
The system will ask for:
Kimlik number (starting with 99)
Phone number
Email address
Password
After that, you will receive an SMS to verify your phone number.
⚠️ Very important:
The phone number you register must always be active, as the Immigration Office uses it to send:
Verification codes
Appointment details
Sometimes a confirmation code on the day of the appointment
After logging in, you can select the type of request, such as:
Data update
Address registration or change
Replacement for lost Kimlik
Transfer to another province
Marriage procedures
Voluntary return
Family information update
The system will display:
Your registered province
Available centers
Then available appointment dates
⚠️ In some provinces, no immediate appointment appears. Instead, you may see:
“Your request has been received, and the appointment will be sent later via SMS.”
This system is applied in crowded provinces such as:
Istanbul
Gaziantep
Bursa
Izmir
وغيرها
After booking:
You will receive a message with the appointment number
You can view previous appointments داخل الحساب
In some cases, the system sends a second verification code on the day of the appointment, which must be shown to the officer.
When attending the appointment, you are typically asked to bring:
Kimlik card
Passport (if available)
Family book (for family-related cases)
Appointment number or confirmation message
The website experiences heavy traffic, so:
No appointments may appear
Or you may be placed on a waiting list
The Immigration Office has confirmed that all appointments are completely free.
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